Hatch Innovations Canada (“Hatch Studio,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
Personal Information You Provide
When you fill out a contact form, book a discovery session, or otherwise communicate with us, we may collect:
- Your name
- Email address
- Company name
- Phone number (if provided)
- Message content and project details
Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, including:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Referring URL and pages visited
- Time and date of your visit
- Device identifiers
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule discovery sessions
- Provide, maintain, and improve our services
- Send you relevant updates about our services (with your consent)
- Analyze website usage to improve user experience
- Comply with legal obligations
- Protect against fraudulent or unauthorized activity
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., hosting, analytics, email delivery), subject to confidentiality obligations.
- Legal Requirements: We may disclose information if required by law, regulation, legal process, or enforceable governmental request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share information for any other purpose with your explicit consent.
4. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict the processing of your information
- Withdraw consent where processing is based on consent
- Request portability of your data
To exercise any of these rights, please contact us using the information provided below.
9. Children's Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Hatch Innovations Canada
Email: hello@hatchstudio.ai